Frequently Asked Questions

General:

Account:


How do I add a book?

To add a book you must first create an account. Once you've created an account, you will be redirected to your My Books page. On your My Books page, you will see a button named Add Book. An explanation of the Add Book form:

ASIN/ISBN # (required):

Your book's ASIN is a 10-digit alphanumeric number. Ex: B00123ABC4.

Your book's ISBN-10 is a 10-digit number usually beginning with '0' or '1'. Ex: 0393066304 or 1024014082.

Your book's ISBN-13 is a 13-digit number. Ex: 9781234056780.

Smashwords ID #: Your book's Smashwords ID number is a 2 - 6 digit number found on your book's description page on Smashwords.

Barnes & Noble ID #: Your book's Barnes & Noble ID number or EAN number is a 13-digit number found on your book's description page on Barnes & Noble. Ex: 2901234567890.

Kobo ISBN #: Your book's Kobo ISBN number is a 13-digit number given to you by Kobo. Ex: 1230001231230.

List Status (required):

Posted - Your book will show up in the results page when users run a search.

Unposted - Your book will not show anywhere on the site.

Title (required): The title of the book.

Author (required): The author of the book.

Summary (required): A description of the book. Maximum 2500 characters. We strongly suggest that you do not paste directly from Microsoft Word into this field. Paste from a plain text editor (Ex: Notepad, TextEdit, gEdit) instead.

Tags: Keyword(s) that is/are relevant to your book. Your book is likely to show up first if users search on the same keyword(s) that belongs to your book. Maximum 300 characters.

Media (required):

We allow multiple copies of a book only if they are of different media types. There are 4 listings in this field:

Audio - The book is in a digital format but can only be listened via an audio device.

E-book - The book is in a digital format and can only be read via an electronic device.

Print - The book is in its physical form.

Video - The book is enacted or has been made into a movie.

Category (required):

There are seven categories you can choose from to list your book:

Poem - The book is mainly comprised of poems.

Short Story - The book is a short story or novella.

Fiction - The book is comprised of fictional people and/or places and/or things.

Non-fiction - The book is comprised of facts and actual occurrences.

Play - The book is mainly comprised of plays.

Movie Script - The book is written specifically for movie production.

Graphic Novel / Comic - The book is mainly comprised of drawings that tell a story.

First Genre (required): The primary genre/theme of your book. There are 40 listings in this field.

Second Genre (required): Any additional genre/theme within your book. There are 40 listings in this field.

Rating (required):

The age of the audience that can read your book. There are 4 listings in this field:

General - All ages can read your book.

Children - Children 5 years old and older can read your book.

Teen - Children 14 years old and older can read your book.

Adult - Only adults (18 years old or the age of majority in the individual's country/province/state) can read your book.

Language: The language your book is written in. There are 3 listings in this field.

Price: The price of your book. Digits only. Please do not enter dollar signs in this field.

Word count: The total number of words in your book. Digits only.

Series #: If your book belongs to a series, list the book's series number here. Digits only.

Series Name: The name of the series your book belongs to. Please make sure that if you've multiple books in the same series that you always spell the series name exactly the same. This way, when the user clicks the series name, they will get all the books that belong to that series.

ISBN #:

Your book's ISBN-10 is a 10-digit number usually beginning with '0' or '1'. Ex: 0393066304 or 1024014082.

Your book's ISBN-13 is a 13-digit number. Ex: 9781234056780.

Author Remarks: An area to say a brief word about the book or about yourself. Maximum 1000 characters.

How do I edit a book?

On your My Books page, you will see a list of books that you have posted. Beside each book are two buttons: 'Edit' and 'Delete.' Click the 'Edit' button, make whatever changes you need to make and then click 'Save.' Please note that if you leave any of the required fields empty, you will be unable to save your changes.

How do I delete a book?

On your My Books page, you will see a list of books that you have posted. Beside each book are two buttons: 'Edit' and 'Delete.' Click the 'Delete' button. You will be prompted to choose whether to delete the book or move away from the page. Please note that if you choose to delete the book, it will be dropped from the site entirely. You may add the book again whenever you choose.

How do I temporarily hide a book?

Go to your My Books page, click the 'Edit' button beside the book you want to temporarily hide. Scroll to the drop-down field 'Post Status' and select 'Draft.' Click 'Save.' On your My Books page, look for the book and ensure that the Status is set to 'Draft.' Please note that by setting your book to 'Draft,' your book will not be shown anywhere on the site except on your My Books page until you've set it to 'Posted' again.

How do I change my book's cover?

If you've changed your book's cover on Amazon, the change will not be automatically reflected on NovelScribe. To update your book cover, go to your My Books page, click the 'Edit' button beside the book that needs the cover change, and then scroll down to the 'Save' button and click it. Our servers will make a request to Amazon's server, and your book's cover will be updated to the current one that is on Amazon.

Help! It won't accept my book! What do I do?

First, make sure you've filled in all of the required fields correctly. The price, word count and series number fields only accepts digits. If you've placed text or symbols within these fields, the form will not allow you to submit it. However, if you're receiving an error message that the ASIN number is already in use, please email us at info@novelscribe.com and we will help you resolve this problem.

Why is the text jumbled in the summary section?

This usually occurs if you pasted text directly from Microsoft Word. When you copy from Microsoft Word, invisible syntax is copied with it that will disrupt the flow of the text outside of a Microsoft Word environment. Therefore, we strongly suggest that you do not do this. Instead, copy the text from Microsoft Word and paste it first into a plain text editor (Ex: Notepad, TextEdit, gEdit) to remove the invisible syntax, then copy it from the plain text editor and paste it into the summary textarea. This method ensures clean text in your summary area that will not be jumbled together.

How do I find a book?

Finding a book is easy using the filters on the Find Books page. You can search for a title, an author, or tags in the search box or you can use the drop-down filters to fine-tune your search to get the results you want. You can even use the search box combined with the filters to locate a specific book.

An example: You may want a Fiction book that has Romance and Humor themes and has a price of $5.00 or less. Simply select: Category > Fiction, First Genre > Romance, Second Genre > Humor, Max Price > $5.00, and then click 'Find Books!' You will get results fitting your criteria.

We suggest playing around with the filters to get a better understanding of how they work and how you can utilize them to get the results you want.

As well, you can find books in the Free section. All books in the Free section are priced at $0.00 in NovelScribe's system. However, if you discover that they are not free on the publisher's website, it is because the author did not update their pricing information on NovelScribe.

How do I review a book?

We have not implemented reviews as yet, but it's soon to come!

There are multiple copies of the same book. Why?

Since books can come in different formats, there can be multiple copies of the same book if they are of different media types. Examples of media types: E-book, Audio, Print (hard-copy) and Video.

How do I change my email?

Once you have logged in, click the 'Settings' button, and then click the 'Edit Profile' listing. Change your email and click 'Update Profile.'

How do I change my username?

Once you have logged in, click the 'Settings' button, and then click the 'Edit Profile' listing. Change your username and click 'Update Profile.'

How do I change my password?

Once you have logged in, click the 'Settings' button, and then click the 'Change Password' listing. Change your password and click 'Update Profile.'

Help! I forgot my password! What do I do?

Click Login on the navigation bar. Underneath the Submit button, click the 'Forgot your password?' link. You will be redirected to the Reset Password page. Enter the email address associated with your account and click 'Submit.' A new password will be sent to your email and you can then login and change the password to your liking.